Refund Policy
Effective Date: May 18, 2026
At Beaver Ridge Disposal, we stand behind our work. We understand that plans change, and we want our refund process to be as straightforward as our service.
Cancellations Before Service
If you cancel your service request before container delivery or before any on-site work begins, you will receive a full refund of any payment made. No questions asked.
Cancellations After Delivery or Service Has Begun
Once a container has been delivered to your location or on-site work has begun, refunds are handled on a case-by-case basis. Fees already incurred—including delivery, pickup, and disposal costs—may not be refundable. We will work with you to reach a fair resolution.
Overpayment or Billing Errors
If you are overcharged or a billing error occurs, contact us and we will issue a correction or refund promptly.
Damaged or Unsatisfactory Service
If you believe the service you received was not performed as agreed, contact us within 7 days of service completion. We will review the situation and work to make it right—whether that means a partial refund, credit toward future service, or other resolution.
How Refunds Are Issued
Refunds are issued to the original payment method (PayPal, Venmo, or credit card). Please allow 5–10 business days for the refund to appear in your account.
Contact Us
To request a refund or discuss a billing concern:
Email: brdisposal@outlook.com
Phone / Text: (715) 927-7645
We’ll handle it promptly and fairly—that’s how we do business.
